Patient Information
Frequently Asked Questions
Consultation Fees
Potts Point GP is a private billing practice the fees vary on your consultation and the time spent with your doctor.
- Item 23 – Level B: $103.00 Rebate $40.40 (typical consult of 15 mins)
- Item 36 – Level C: $190.00 Rebate $80.10 (longer consult of 30 mins)
- Item 44 – Level D: $250.00 Rebate $118.00
Allied Health Fees
The Allied Health Fees
- First Visit (1 Hour and 15 minutes) – $265
- Follow Up (45 Minutes) – $180
In order to receive a rebate from Medicare a referral will be required
If you don’t want a rebate, then feel free to book online.
Appointments
An appointment for a standard consultation will be made with your preferred doctor or the next available doctor, depending on your preference.
Extended consultations are available on request. If you anticipate that your consultation will be long, please advise the receptionist when making the appointment.
After Hours
If you have an emergency please telephone 000 or go to your nearest Emergency Department.
However we are pleased to offer After Hours consultations. Call 137425 to book your appointment with our After Hours coordinator.
Our After Hours service should not be used in emergencies or life-threatening illnesses or injuries. If you require emergency assistance, call 000 for immediate help.
Privacy and Confidentiality
We comply with Australian Government Legislation, ensuring that the privacy of our patients is maintained.
A copy of our privacy policy is available at reception. Further information is available from the Office of the Australian Information Commissioner on 1300 363 992.
Complaints
Complaints – This practice acknowledges that patient complaints are an important source of customer feedback. Under the Health Services Act 1987 people with complaints should try to resolve them directly with the health service provider.
If a satisfactory outcome is not achieved then the complaint can be directed to the Health Services Commissioner for action by calling 03 8601 5200.
Interpreters
Interpreters play a crucial role in bridging communication gaps between people who speak different languages. In an increasingly globalized world, the need for interpreters spans across various domains, including business, healthcare, legal settings, and personal interactions. By providing real-time translation, interpreters enable accurate and effective communication, ensuring that language differences do not hinder understanding or access to essential services.
Cancellation Fee
There will be a 50% cancellation fee for any cancellation made within 48hours before the booking.
No fee will be charged if there is at least 48hours notice of the cancellation.
Frequently Asked Questions
Consultation Fees
Potts Point GP is a private billing practice the fees vary on your consultation and the time spent with your doctor.
- Item 23 – Level B: $103.00 Rebate $40.40 (typical consult of 15 mins)
- Item 36 – Level C: $190.00 Rebate $80.10 (longer consult of 30 mins)
- Item 44 – Level D: $250.00 Rebate $118.00
Allied Health Fees
The Allied Health Fees
- First Visit (1 Hour and 15 minutes) – $265
- Follow Up (45 Minutes) – $180
In order to receive a rebate from Medicare a referral will be required
If you don’t want a rebate, then feel free to book online.
Appointments
An appointment for a standard consultation will be made with your preferred doctor or the next available doctor, depending on your preference.
Extended consultations are available on request. If you anticipate that your consultation will be long, please advise the receptionist when making the appointment.
After Hours
If you have an emergency please telephone 000 or go to your nearest Emergency Department.
However we are pleased to offer After Hours consultations. Call 137425 to book your appointment with our After Hours coordinator.
Our After Hours service should not be used in emergencies or life-threatening illnesses or injuries. If you require emergency assistance, call 000 for immediate help.
Privacy and Confidentiality
We comply with Australian Government Legislation, ensuring that the privacy of our patients is maintained.
A copy of our privacy policy is available at reception. Further information is available from the Office of the Australian Information Commissioner on 1300 363 992.
Complaints
Complaints – This practice acknowledges that patient complaints are an important source of customer feedback. Under the Health Services Act 1987 people with complaints should try to resolve them directly with the health service provider.
If a satisfactory outcome is not achieved then the complaint can be directed to the Health Services Commissioner for action by calling 03 8601 5200.
Interpreters
Interpreters play a crucial role in bridging communication gaps between people who speak different languages. In an increasingly globalized world, the need for interpreters spans across various domains, including business, healthcare, legal settings, and personal interactions. By providing real-time translation, interpreters enable accurate and effective communication, ensuring that language differences do not hinder understanding or access to essential services.
Cancellation Fee
There will be a 50% cancellation fee for any cancellation made within 48hours before the booking.
No fee will be charged if there is at least 48hours notice of the cancellation.
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Patient Resource
About Us
Patient Information
Our Services
